Privacy Policy

Egostix Media (“we,” “our,” or “us”) is an AI-native media and software studio operating under Egostix Engineering Pvt. Ltd. We build, deploy, and scale digital products, automation engines, creator infrastructure, and business websites.

This Privacy Policy outlines how we collect, process, and protect information when you engage our services, visit our website (media.egostix.com), or use the custom applications, automation workflows, and websites we engineer for your business.

1. Information We Collect

Depending on how you interact with our studio and systems, we may collect the following categories of data:

• Client Information: Contact details (names, business emails, phone numbers), billing credentials, and company profiles necessary to deliver development and automation services.
• Integration & API Keys: Temporary developer access to third-party accounts (e.g., Supabase, WhatsApp Business API, CRM endpoints, OpenAI/Anthropic developers dashboard) during the setup, testing, and deployment phases.
• Analytics & Deployed Metadata: Event metrics and interaction logs generated on websites or apps built by Egostix Media to measure system optimization, lead capture reliability, and pipeline status.

2. How We Use Your Data

We use collected data strictly under systems-minded principles to engineer and run robust digital solutions:

• To Build & Deploy Systems: Designing, prototyping, and integrating custom databases, internal dashboards, and customer acquisition platforms.
• Automation Optimization: Orchestrating and auditing automatic workflow integrations, email triggers, and chat sequences to ensure zero failure rates.
• Diagnostics and Security: Analyzing server logs and system exceptions to diagnose crashes, maintain high availability, and prevent security vulnerabilities.

3. Data Sharing & Third-Party Processors

As an AI-native studio, our engineered systems interface with premium external subprocessors. We do not sell your data. We share data only to the extent required to execute our automation workflows:

• AI Services & Large Language Models: Deployed applications route prompt and contextual metadata through secure enterprise APIs (e.g., Anthropic Claude API, OpenAI API). We configure these integrations to prevent data from being used to train foundation models.
• Database & Hosting Providers: We primarily utilize Supabase, Vercel, and other cloud providers to host client software and media systems, secured under industry-standard encryption protocols.
• Operational Automation: We coordinate webhook integrations with communications platforms (e.g., Twilio, WhatsApp Business) to run real-time messaging sequences.

4. Security Standards

We implement strict operational security controls to prevent unauthorized access or disclosure:

• Secure credential management and database credential rotation.
• Use of industry-approved HTTPS standards for data transmission and SSL encryption.
• Encouraged sandbox environments for prototype workflows to isolate sensitive client systems.

5. Your Governance Rights

You maintain full ownership of your data parameters. At any time, you can request access to, correction of, or deletion of any client accounts, system logs, or technical configurations stored in our development registries by contacting us.